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Privacy Policy

Sendly – WhatsApp Automation for Shopify
Last updated: January 2026

Welcome to Sendly. This Privacy Policy explains how we collect, use, and protect your information when you use our Shopify application and website.

1. Information We Collect

• Store information (store name, domain, owner email)
• Customer data from Shopify (name, phone number, order details)
• WhatsApp connection data (QR session, device status)
• Usage data (logs, message status, features used)

2. How We Use Your Information

• Send automated WhatsApp confirmations and updates
• Deliver promotional and upsell messages (when enabled)
• Improve and maintain our services
• Provide technical support

3. Sharing of Information

We do not sell or rent your personal data. We only share data with:

• Shopify services
• WhatsApp / Meta messaging services
• Trusted infrastructure providers

4. Data Security

We use encrypted connections and restricted access to protect your data from unauthorized access, loss, or misuse.

5. Data Retention

We retain your data only as long as necessary to operate the service and comply with legal obligations. When you uninstall the app, your data will be deleted within a reasonable time.

6. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing messages

7. WhatsApp Messaging Responsibility

By using Sendly, you confirm that you have obtained consent from your customers to receive WhatsApp messages. Sendly is not responsible for misuse or violations of WhatsApp or local regulations.

8. Policy Updates

We may update this Privacy Policy at any time. Updates will be posted on this page with a new revision date.

📩 Contact Information

If you have questions about this Privacy Policy, contact us at:

Email: support@yourdomain.com
Company: Sendly

© 2026 Sendly. All rights reserved.